Privacy Policy
We treat all customer information in accordance with our Privacy Policy.
Our Privacy Policy constitutes part of these Terms and Conditions:
PRIVACY POLICY
Customer information will be used only to process your orders and will be protected by our secure server. We will not sell, trade or otherwise make unauthorised use of your personal information.
We will not provide any direct personal information to any third parties that identifies you as our customer.
We may, at times, use your contact information to notify you of important changes to the zappacostajewels.com website or to inform you of special promotions which may be of interest to you.
If you place an order for goods or services to be provided to a third party ("the recipient"), and your order is to be accompanied by a card bearing your first name, nickname, business or other identifying name, we assume that you are willing to be identified and may disclose your name to the recipient.
ZJPL will not be held responsible for any unauthorised use of information gained from email correspondence before it has reached the zappacostajewels.com mail server.
We reserve the right to pass on any information relating to suspected fraudulent activity to the appropriate authorities.
Custom Design
Our custom jewellery design services allows you to bring your ideas to life. Whether you have a clear vision or just an inspiration to start from, our team works closely with you to create a unique piece made just for you. From engagement rings to personalised gifts, we focus on crafting high-quality pieces with expert craftsmanship to turn your concept into truly special heirloom treasures.
Engraving
At Zappacosta Jewels we offer hand and laser engraving services to add a personal and unique touch to your jewellery. Whether you would like initials, a meaningful date, or a special message engraved inside a ring band, our jewellers can create something truly personal. We can also engrave detailed patterns and designs on the outside or sides of a ring, similar to the decorative engraving seen on the piece shown, adding character to the piece.
Repairs
Zappacosta Jewels offers a range of jewellery repair, remodelling, re-designing, restoration and valuation services for all your pieces. From laser repairs to restringing necklaces and bracelets, our jewellers carefully handle each item to bring it back to its best condition. Whether it’s fixing a broken chain, repairing a ring, or restringing pearls, we’re here to help keep your jewellery looking and wearing beautifully.
Redesigning & Remodelling
We offer jewellery redesign and remodelling services, allowing you to transform old or unworn pieces into something new and meaningful. Whether you have inherited jewellery, a piece that no longer suits your style, or stones you would like reset, our jewellers can work with you to create a refreshed design.
Resizing
At Zappacosta Jewels, we offer ring resizing services to ensure your jewellery fits comfortably and securely. Whether a ring needs to be made larger or smaller, our jewellers carefully adjust the size while maintaining the design and structure of the piece. This allows you to continue wearing your favourite rings with the perfect fit.
Valuations
We offer jewellery valuation services to help you understand the value of your pieces. Whether for insurance, resale, or personal records, our valuations provide a detailed assessment of your jewellery, including its materials, gemstones, and overall craftsmanship. Jewellery pedigree for your family.
Contact Us
admin@zappacostajewels.com
